Policy
Returns & exchanges.
We stand behind every pair. Manufacturing defects are exchanged free within 7 days of delivery.
What's covered
Sole separation, stitching failure, wrong size dispatched, colour mismatch from confirmed order.
How to claim
Message us on WhatsApp with a photo of the defect and your order reference. We arrange pickup at our cost.
Not covered
Wear-and-tear, water damage on non-water-safe styles, and altered products.
Talk To Us
Ready to buy shoes for your shop?
Call M Zain today. We give you the price the same day, and the shoes arrive the same week — easy as that.