Policy
Returns & exchanges.
We stand behind every pair. Manufacturing defects are exchanged free within 7 days of delivery.
What's covered
Sole separation, stitching failure, wrong size dispatched, colour mismatch from confirmed order.
How to claim
Message us on WhatsApp with a photo of the defect and your order reference. We arrange pickup at our cost.
Not covered
Wear-and-tear, water damage on non-water-safe styles, and altered products.
Take an Appointment
Stock shoes worthy of your shopfront.
Call M Zain today. Same-day pricing, same-week delivery, and a personal line to the workshop for every retailer on the ledger.
Call for the Best Price